Shipping Times
Europe: 2-3 Working Days
International: 5-10 Working Days
Please allow 1-2 days for order processing. Shipping times may vary depending on country and conditions outside of our control.
All shipping costs are calculated at checkout.
For questions regarding your order please shoot an email to info@lostadults.shop.
Duties & Taxes
All orders outside of the European Union are DDU (Delivery Duties Unpaid) shipments. Countries may be subject to custom fees, import fees, and taxes; these are the sole responsibility of the client.
Returns & Exchanges
European Union customers can return the order, entirely or partially within 14 days from the receipt of the merchandise.
Shipping fees are covered by customer.
All sales outside of the European-Union are final. Exchanges are possible, shipping fees are covered by customer.
Please reach out via email before initiating the return / exchange process to guarantee smooth process.
Terms & Conditions for returns
Returned items must be accompanied by their original packaging and all included materials (such as dust bags and covers), along with a copy of the invoice.
The items must remain in their original, unaltered condition, which means they should not be damaged, washed, worn, or modified in any way. All original security seals must remain intact.
If the returned item does not meet these requirements, it will not be accepted, and the customer will be responsible for the return shipping costs.